Built for UK conveyancing firms

Ask Irys.
It's handled.

Irys is the AI-powered WhatsApp assistant that answers your clients' case queries instantly — so your fee earners can focus on the work that matters.

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TL
Thomas Legal
Powered by Irys
Hi, it's Sarah Mitchell. Any update on my purchase of 14 Oak Lane?
10:32
Hi Sarah! Your local authority searches were returned on 12 March and your solicitor has raised enquiries with the seller's side. We're currently waiting on their replies, which typically takes 5–7 working days.
10:32
That's great, thanks. Is my mortgage offer still valid?
10:33
Your mortgage offer from Nationwide is valid until 28 June 2026, so plenty of time. We'll keep things moving.
10:33
40%
of fee-earner time spent on status calls
24/7
instant responses for your clients
90%+
of routine queries handled without a call

Live in days, not months

Irys reads your live case data and responds to clients on WhatsApp — no training, no uploads, no extra admin for your team.

Connect your case data

Irys integrates with your case management system to read live case stages, dates, and outstanding items.

Clients message on WhatsApp

Clients text your firm's WhatsApp number just as they would any contact. No app to download, no portal to log into.

Irys responds instantly

Accurate, warm, case-specific replies — drawing on real data, not generic answers. Complex queries escalate to your team.

Your team stays informed

Every interaction is logged. Your fee earners see what was asked and answered, without lifting a finger.

Everything your clients keep calling about

Irys handles the repetitive queries that consume your team's day — instantly, accurately, and on the channel clients already use.

Instant case status updates

Clients ask where their case is and get a specific, data-driven answer in seconds. No hold music, no callbacks.

Proactive outbound chasers

Automated weekly messages chase outstanding documents and information from clients — before your team has to.

Document collection via WhatsApp

Clients photograph and send ID, proof of funds, and signed forms directly through WhatsApp. Forwarded straight to the file.

Firm analytics dashboard

See exactly how many queries Irys resolved, hours recovered, peak contact times, and which cases generate the most client contact.

Event-triggered updates

When a case hits a milestone — searches returned, exchange date set — clients are notified automatically. No manual chasing.

Identity verification built in

Irys verifies the client's identity before sharing any case information. Mismatches are redirected to a phone call — no data leaks.

Built for regulated firms

Irys was designed from day one around the compliance requirements of SRA-regulated law firms.

GDPR compliant by design

Internal case notes are never exposed. Only structured, client-appropriate data is used in responses.

SRA professional conduct

Irys never gives legal advice, never promises actions it cannot confirm, and always identifies itself as an automated assistant.

Identity mismatch protection

If an unrecognised number contacts the system, Irys reveals nothing — not even that a case exists — and redirects to a phone call.

Full audit trail

Every message, query, and response is logged with timestamps. Complete transparency for compliance reviews.

A disbursement, not an overhead

Irys is charged per completion at a flat rate, passed through to the client as a standard disbursement — just like search fees. Zero cost to your firm's bottom line.

Contact us for details on pricing and pilot terms.

Ready to give your clients instant answers?

See Irys in action with a live demo using your own case data.

hello@askirys.co